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Our Privacy Policy​

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At Co-Habet, we are committed to protecting your personal privacy and to handling your personal information responsibly and securely. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website (www.co-habet.com), create an account, purchase products, subscribe to our mailing list or contact us.

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It also explains your rights under applicable data protection legislation and how you can exercise them.

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If you have any questions about this privacy policy please contact us via our email info@co-habet.com.

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We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations. The latest version will be published on our website, together with the date it was last updated.

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This Privacy Policy was last updated October 2026

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Who are we?​

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Co-Habet (www.co-habet.com) is a trading name of COHABET LTD, a company registered in the United Kingdom 

COHABET LTD, is registered under the company registration number 17361652.

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In this Privacy Policy Co-Habet may be referred to as "we", "us", "our" and "our company".

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We are the data controller responsible for the personal information we process in connection with our website and services, except where otherwise stated.

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What is the purpose of our Privacy Policy?​

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This Privacy Policy explains how we collect and process your personal information when you visit or interact with our website. This may include information you provide when creating an account, subscribing to our mailing list, placing an order, updating your preferences or contacting us with an enquiry.​

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Our website is intended for use by individuals aged 18 and over. We do not knowingly seek to collect personal information from individuals under the age of 18. ​

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You have the right to make a complaint to the Information Commissioners Office (ICO), the UK's independent data protection regulator, if you have concerns about how we handle your personal information. Further information is available at the ICO's website (https://ico.org.uk/). However, we would appreciate the opportunity to address your concerns first, but you are not required to contact us before approaching the ICO.

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What Data Will We Collect?

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We may collect personal data, or personal information (this could include any information about an individual from which that person can be identified). It will not include anonymous data, where the identity of that individual has been removed.

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Depending on how you interact with our website and our services, we may collect, use, store and transfer the following categories of personal information..

Identity Data;

This may include an individual's first name, maiden name, username, or similar identifier, title marital status, date of birth and gender.

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Contact Data,

This includes an individuals billing address, delivery address, email address and telephone number.

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Technical Data,

This includes internet protocol (or IP addresses), your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices used to access our website.

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Order and Transaction Data

This may include details of products purchased, order history, payment-related information, delivery details, returns, refunds and other information relating to transactions made through our website. Payment card information will be processed by our payment service providers. 

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Profile Data,

This includes any information on your Co-Habet profile 

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Usage Data,

This includes information about how you use our website, products and services.

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Marketing and Communicaitons Data,

This includes your preference in receiving marketing from us and our third-party providers and your communication preferences.

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We may also collect aggregated statistical or demographic information to understand how our website and services are used. Where this information has been genuinely anonymised so that individuals cannot be identified, it is not personal data. If individuals can still be identified directly or indirectly, the information remains subject to data protection law.

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We do not request special-category personal data through our ordinary website services. Special-category data, includes information about racial or ethnic origin, religions or philosophical beliefs, political opinions, trade union membership, health, sexual orientation and genetic or biometric data used for identification purposes. We also do not intentionally request information about criminal convictions or offenses through our ordinary website services.​

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How is your Personal Data Collected?​

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We may collect personal information directly from you when you interact with our website or contact us.

This includes information you provide when you create an account, subscribe to our mailing list, opt in to marketing communications, place an order, complete a form or contact us at info@co-habet.com.

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We may also collect certain information automatically when you visit or interact with our website. This may include technical information about your device, browsing activity and website usage. Depending on the technologies we use, this information may be collected through cookies, server logs and similar technologies.

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Where applicable, we may receive personal information from third-party service providers involved in payment processing, delivery, fraud prevention, website hosting, analytics or other services supporting our business.

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We will only collect and use personal information in accordance with applicable data protection law and the purposes explained in this Privacy Policy.

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Third-Party Affiliations

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Our website may contain links to third-party websites, plug-ins or applications. If you click on these links or interact with these services, the relevant third party may collect or share information about you. We do not control third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit. ​

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We may share personal information with third parties where necessary to operate our website, provide our services, fulfil orders or meet our legal obligations. Depending on the services we use, these third parties may include:

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Payment processors and fraud prevention providers.

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Delivery, fulfillment and logistics companies.

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Website hosting, e-commerce platform and IT service providers.

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Customer service and communications providers.

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Marketing and analytics providers where applicable

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Professional advisers, regulators and public authorities where appropriate or legally required

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Where a third party processes personal information on our behalf, we take appropriate steps to ensure that suitable contractual, confidentiality and security arrangements are in place.

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We will not sell your personal information to third parties.

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Some of our service providers may process personal information outside the United Kingdom. Where this occurs, we will ensure that any international transfer complies with applicable data protection law and that appropriate safeguards are in place where required. Information regarding international transfer safeguards can be requested by contacting info@co-habet.com.

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How do we use your Data?​

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Co-Habet will only process your personal information where we have a lawful basis for doing so under applicable data protection law.We may use your personal information for the following purposes.​

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To process and fulfil orders

We use your identity, contact, order and transaction information to process purchases, arrange deliveries, manage returns and refunds, and provide customer support. Our lawful basis will generally be the performance of a contract with you.

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To manage customer accounts and enquiries

We may use your information to administer your account, respond to questions, manage complaints and provide customer support. Depending on the circumstances, our lawful basis may be the performance of a contract, taking steps at your request before entering into a contract, or our legitimate interests.

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To improve our website and services

We may use relevant technical and usage information to understand how our website is used, improve its functionality, enhance the customer experience and develop our services. Where we rely on legitimate interests, we will consider your rights and freedoms. The use of cookies and similar technologies is also subject to applicable consent requirements.

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To prevent security fraud

We may process personal information to protect our website, customers and business against fraud, unauthorised access, misuse and other security risks. Depending on the circumstances, this may be based on our legitimate interests or a legal obligation.

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To comply with legal obligations

We may use and retain personal information where necessary to comply with applicable legal. tax, accounting, regulatory or other obligations.

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To send marketing communicaitons.

We may use your contact information to send marketing communications about our products, services, offers and updates where permitted by law. We will obtain your consent where required by applicable electronic marketing laws. You can withdraw your consent or opt out of marketing communications using the unsubscribe link in our emails or by contacting info@co-habet.com.

Where we rely on legitimate interests, we will only do so where the relevant legal requirments are met and your interesets and fundamental rights do not override those interests. We will not use your personal information for unrelated purposes without an appopriate lawful basis, and where required, providing further information or obtaining your consent.

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Cookies 

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Cookies are small data files stored on your device when you visit a website. They can help a website function correctly, remember preferences and, where applicable, understand usage or support advertising.​

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Our website may use cookies and similar technologies for different purposes. Some cookies are strictly necessary for the website to operate. Other cookies, including certain analytics and advertising cookies, may require your consent before they are used.

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Where consent is required, we will provide an appropriate way for you to accept or reject non-essential cookies. You should also be able to change your preferences or withdraw your consent through the cookie settings made available on our website.

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You may also be able to manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

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Your Rights​

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Under applicable data protection law, you may have the following rights in relation to your personal information.

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Right of access

You can request a copy of the personal information we hold about you.

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Right to rectification

You can ask us to correct inaccurate or incomplete information

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Right to erasure

You can request the deletion of your personal information where the relevant legal conditions are met

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Right to restriction

You can request that we restrict the processing of your personal information in certain circumstances.

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Right to object

You can object to certain types of processing, including processing for direct marketing.

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Right to data portability

Where the legal conditions are met, you can request your information in a structured, commonly used and machine-readable format.

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Right to withdraw consent

Where we rely on your consent, you can withdraw at any time. This will not affect the lawfulness of processing carried out before withdrawal.

These rights are subject to applicable legal conditions and exemptions.

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You can opt out of marketing emails using the unsubscribe link provided in our emails. You can also contact us via our email address (info@co-habet.com) to opt out of marketing communications or to ask us to stop postal or telephone marketing 

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We may need to verify your identity before responding to a request. We will respond within the time limits required by applicable law and will explain if we cannot comply with a request when we are required to do so.

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We are committed to making our processes accessible If you require reasonable adjustments to help you access or receive your personal information, please let us know and we will work with you to identify an appropriate solution.

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How long do we keep your Personal Information?

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting, tax, regulatory and reporting requirements.

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The retention period will depend on the type of information, the reason it is held and any applicable legal obligations.

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For example, order and transaction records may be retained for the periods necessary to meet accounting and legal requirements, manage returns and resolve disputes. Customer account information, enquiries, marketing records and technical information may be retained for different periods depending on their purpose..

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When personal information is no longer required, we will take appropriate steps to delete it or anonymise it securely, unless we are legally required or otherwise permitted to retain it.

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How we keep your personal information secure

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Co-Habet uses appropriate technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, alteration, disclosure or misuse.

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Access to personal information is restricted to individuals and service providers who need it for legitimate business purposes and are subject to appropriate confidentiality and security requirements.

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We regularly review our security arrangements and take reasonable steps to maintain appropriate safegaurds.

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However, no method of transmitting information over the internet or storing information electronically is completely secure. While we take the protection of personal information seriously, we cannot gaurantee absolute security.

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We handle personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.

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Further Information​

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We may update this Privacy Policy from time to time to reflect changes in our business, website, services, data processing activities or applicable legal requirements.

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Any updated version will be published on our website with a revised "Last Updated" date. Where required by law, we will provide additional information or notify you out of significant changes.

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If you have any questions about this Privacy Policy, how we use your personal information or how to exercise your data protection rights, please contact us via our emaill address info@co-habet.com.